Terms and Conditions

Last Updated: 01/11/2025

Welcome to D’Tanique – The Derma Clinic (“we,” “our,” “us”). By accessing or using our website, services, or booking an appointment with us, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our website or services.

1. Use of Our Website

By using our website, you agree to:

  • Use the site only for lawful purposes
  • Not engage in any activity that may harm, disable, or impair the website
  • Not attempt to access restricted areas or servers

We reserve the right to restrict or terminate access for any user who violates these conditions.

2. Medical Disclaimer

  • All content on this website (including articles, advice, treatment descriptions, and images) is for informational and educational purposes only.
  • Our online information does not replace professional medical diagnosis or consultation with a certified dermatologist or healthcare provider.
  • Any decisions regarding skincare or hair care treatments should be made after consulting our specialists or your personal healthcare professional.

3. Appointments & Consultations

A. Booking

You may book appointments through:

  • Our website
  • Phone
  • Third-party booking platforms (if applicable)

B. Rescheduling & Cancellation

  • You may reschedule or cancel appointments within the time window specified by the clinic.
  • Late cancellations or no-show appointments may be subject to a fee (if applicable).

C. Consultation Outcomes

Results vary depending on individual skin/hair type, medical history, and adherence to recommended treatments.
We do not guarantee specific or identical results for every client.

4. Payments & Refunds

A. Payments

Payments may be made:

  • In-clinic
  • Online (if offered)
  • Through approved payment processors

B. Refunds

  • Consultation fees, treatments, and products may be non-refundable, unless otherwise specified.
  • Refunds are considered only in cases of defective products or incorrect billing.

Please check with the clinic for product or service-specific refund rules.

5. Use of Products

Our products (skincare, haircare, or prescribed items) must be used exactly as instructed by our doctors or staff.
We are not responsible for:

  • Allergic reactions
  • Improper usage
  • Failure to follow instructions
  • Self-administered treatment without consultation

6. Intellectual Property

All content on this website including text, logos, images, videos, treatment descriptions, and designs is the property of D’Tanique – The Derma Clinic.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Republish
  • Upload or transmit our content in any manner without written permission.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

  • Content on those websites
  • Their privacy practices
  • Any damage or loss caused by third-party sites

Use third-party links at your own discretion.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Any direct, indirect, or incidental damages
  • Loss of data, revenue, or profits
  • Any harm arising from the use or inability to use our website or services
  • Misuse of products or treatments
  • Decisions made based on website information

Your use of our services is entirely at your own risk.

9. Indemnification

By using our website or services, you agree to indemnify and hold D’Tanique – The Derma Clinic harmless from any claims, damages, losses, or liabilities arising from:

  • Your use of our website
  • Violation of these Terms
  • Misuse of any services or products

10. Changes to Terms & Conditions

We may update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website indicates acceptance of the updated Terms.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be resolved exclusively in the jurisdiction of the courts located in Surat, Gujarat, India.

12. Contact Us

For questions or concerns about these Terms & Conditions, contact us:

D’Tanique – The Derma Clinic

📩 info@dtanique.com

📞 +91 72650 21849
📍 Head Office: 1st Floor, Agrawal House, behind McDonald restaurant, TGB, Adajan, Surat, Gujarat – 395009

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